Welcome to PetSelect
Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website. These terms are governed by the laws of New South Wales, Australia.
2. Eligibility
You must be at least 18 years of age to make purchases on our website. By using this site, you represent that you meet this requirement.
3. Products and Pricing
- All prices are listed in Australian Dollars (AUD) and include GST where applicable.
- We reserve the right to update prices at any time without prior notice.
- Product images are for illustrative purposes; actual products may vary slightly.
- We make every effort to ensure product descriptions are accurate but do not warrant that they are error-free.
4. Orders and Payment
- An order constitutes an offer to purchase. We reserve the right to accept or decline any order.
- Payment is processed at the time of order via our secure payment provider.
- If we are unable to fulfil your order, we will notify you and issue a full refund.
5. Intellectual Property
All content on this website — including text, images, logos, and design — is our property or used under licence. You may not reproduce, distribute, or use any content without our prior written consent.
6. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Please notify us immediately of any unauthorised use.
7. Limitation of Liability
To the maximum extent permitted by Australian Consumer Law, our liability is limited to the replacement or refund of the product purchased. We are not liable for any indirect, incidental, or consequential damages arising from your use of this website.
8. Australian Consumer Law
Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Competition and Consumer Act 2010 (Cth) or any other applicable Australian law that cannot be excluded by agreement.
9. Dispute Resolution
If a dispute arises, we encourage you to contact us first so we can attempt to resolve it informally. If we cannot resolve the matter, it will be subject to the jurisdiction of the courts of New South Wales, Australia.
10. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.